It’s easy to just view a person as a voice over the phone, or someone at the end of an email, but here at IPM Lancaster we are a close-knit team of enthusiastic staff with over 20 plus years of housing experience. Due to us working in a remote office, we thought it might be nice for both our students and landlords to have the opportunity to get to know us just a little bit better.

Even though IPM only started in 2021, our team has been working hard behind the scenes to provide you with everything you need from your student home when going to university. As well as managing, letting and maintaining landlord’s student properties in Lancaster. The Inclusive Property Management team shares the drive and commitment to bring you fantastic value for student accommodation in Lancaster and delivers a simple clear service for both students and landlords. IPM manages over 50 student properties throughout the city, and we aim to provide you with a stress-free and positive experience by offering affordable, inclusive rent packages on all our Lancaster student accommodation. The student properties we manage are all Lancaster University Accredited homes and IPM ensures customers value for money each and every year.

And here’s the team who make this happen:

Mary (Property Manager)- Mary has been working in student housing for 25 plus years and deals with all of our rent inquiries and tenancy agreements. She is involved in all areas of operating IPM and works hard to not only ensure the office and company are running as smoothly as possible as well as making sure that both our student tenants and landlords are happy. In her free time Mary enjoys reading and walking her dog. 

Dawn (Property Manager) – If you call the IPM office then you are most likely to come into contact with Dawn. Dawn deals with most of our queries, both through email and on the phone, and she goes above and beyond to make sure all enquiries are answered. When you send in a repair, it’s Dawn who processes the repair and sends our trusted contractors to your homes to fix them. With 13 plus years of experience under her belt, Dawn can deal with any issues that arise quickly and efficiently. In her spare time Dawn enjoys shopping and spending time with her family.  

Caroline (Property Manager) – Caroline has 20 plus years of experience working in student housing in Lancaster and is an integral part of making sure that everything is compliant and is meeting current health and safety standards. Caroline is at the forefront of making sure any house you move into is a Lancaster University accredited student home, meeting building compliances and are legally all in accordance with the law, as well as ensuring things in the office are functioning smoothly. Caroline enjoys adventures in her campervan and walking her dog in her free time. 

Mick (Contractor) – If you ring/email IPM with a repair, you are most likely to find Mick, our contractor, coming to fix your problem! Mick has worked in student housing for the last 12 years and has worked in the housing sector for all of his working life. Mick is a man of many talents, and in most cases, can tackle any sort of problem that your household may face quickly and easily. He’s trained in working with plumbing, electricals and any other repair that may arise. In his free time Mick enjoys both watching and playing football, keeping fit and spending time with his son. 

Asher (Admin Assistant) – If you see any of our posts on social media, they will have been created by Asher, our resident marketing assistant and social media expert, follow us on Facebook and Instagram to keep up to date with local events/news and anything related to your student home. Asher helps with our day-to-day admin and assists the property managers with any jobs that need doing. In her free time Asher enjoys reading and playing video games.  

The team here at IPM work hard in our office every day to provide you with the best accredited student accommodation in Lancaster. To find out more about what we do, you can visit our website here. Our office is open 5 days a week for both landlords and students to contact with any queries, we can be contacted via phone at ‘01524 928328’, or you can send us an email at