It’s hard to believe that we are yet again reaching the end of term 3, with many of you starting to finish your final exams. Well done by the way!!

Based on your feedback, and the term 3 home visits, it’s clear that some of you are starting to think about moving out ahead of the summer vacation. IPM want your move to be as seamless and clear as possible, so we’ve put together a list of everything you need to know before moving out of your Lancaster student accommodation.

Deposit Returns

IPM are hoping that all households will receive their deposit back in full, however, this is only possible when the properties are returned in the same condition in which they were let (wear and tear accepted). You will receive a full deposit refund when the student property is left appropriately cleaned, all rubbish removed, all personal items removed and no damages.

The deposits your household has paid on your student home at the start of the academic year are held and protected by the DPS tenancy deposit scheme under IPM as a household deposit. Once IPM has finished your end of term inspections to check its empty and the condition of the property, a request will be submitted for your household deposit to be returned either in full, or with the appropriate deductions.

Each house receives a summer clean from our cleaning team.

Key Returns/End of Tenancy Inventory

When you move out of your IPM Lancaster student accommodation, we ask that you clean your own room and remove all rubbish and personal belongings, each individual tenant should then place their key on their desk. You are responsible for communal areas as a household, these include the lounge, kitchen, bathroom(s), landings, and staircases. The last person leaving the property should lock the front door and put their key back through the letterbox, we ask that you then send confirmation the property is now empty to or let us know via the Arthur app.

The Inclusive Property Management Lancaster tenancies for 2023-24 end on the 11th of August and the 25th August 2024. We are aware that by then, most of you will have already left for the summer, so please make sure you send all your vacating information as soon as you move out of the property.


At IPM, we understand there are always some damages/issues that need attending to. If you are aware that anything is broken/not working, please let us know ASAP via the Arthur App, as we may be able to fix it before you move out and save you a deposit deduction. For example, if you have a broken bed base, a faulty door handle, a cupboard door hanging off, a stained mattress etc. please let us know as soon as you can and IPM will do our best to resolve the issue.

Recycling Boxes and Wheelie Bins

We know that when you’re packing your stuff up to move out, your recycling boxes and wheelie bins are going to get full. Therefore, keep this in mind over the next few weeks and use the bins appropriately to get the most out of them. If there are excess bags of refuse left and not available for a Lancaster City Council collection, there will be charges incurred from your deposit.

Returning Tenants

If you are a returning tenant re-occupying the same student house/room for 2024-25, it is fine for some personal belongings to be left in your room, as long as your items are boxed and labelled. If you are doing this, please take photos of your room when vacating for the summer, with your key on your desk and send them to or via the Arthur app.

Should you or your housemates have any questions regarding the process of moving out of your Lancaster student accommodation and deposits being processed this summer please raise a task on the Arthur App and someone will be able to help you out further.

We hope you have a wonderful summer.


The Inclusive Property Management Team

Caroline, Dawn, Asher, Ann-Marie, Alex and Mick!